TERMS / PROFESSIONAL REVIEW REQUIRED
Service terms
Working terms for quote-led website redesigns, new websites, WordPress and specialist AI development.
Service scope: Published fixed packages describe eligible website redesigns. New websites, WordPress development, standalone AI chatbots and custom plugins are subject to a separate written proposal defining deliverables, testing, third-party costs, ownership and support. The free homepage preview offer applies only where a redesign request is accepted as suitable.
This is a working template, not a completed legal document. Items shown in [square brackets] must be confirmed and reviewed before publication.
Parties and scope
The supplier is [FULL LEGAL ENTITY / ADDRESS / CONTACT DETAILS]. These terms become contractual only when properly reviewed and incorporated into a written agreement accepted by the customer. The customer is [IDENTIFIED CONTRACTING PARTY]. The agreed proposal identifies pages, features, deliverables, assumptions and exclusions.
The free preview
The first private homepage redesign direction is complimentary only for suitable accepted existing-site redesign requests. A new website, AI chatbot or custom plugin enquiry does not promise a free prototype. Sending any enquiry does not guarantee acceptance or a complete build. An initial preview is not a launched website or a transfer of exclusive design or intellectual property rights.
Prices, deposits and invoicing
The stated package prices are working prices and may change after inspection or scope review. The build deposit is payable only after written acceptance of the quoted work and is credited in full towards the project price. Balance is invoiced after approval of the private complete website and before public launch or source delivery. Hosting, domains and third-party fees are separate unless expressly included. [CONFIRM VAT STATUS, INVOICE TERMS, PAYMENT METHOD AND OVERDUE PAYMENT TERMS].
Delivery and revision rounds
The written scope will confirm expected milestones and dependencies. Standard packages include two consolidated revision rounds within the agreed scope. New pages, complex integrations, major new copy or changes of direction may require an additional quote. [DEFINE ACCEPTANCE, RESPONSE WINDOWS AND CHANGE-CONTROL PROCEDURE].
Customer responsibilities
The customer warrants appropriate rights to supplied content and confirms factual accuracy, authorised access, legal requirements and final approval. We do not request passwords through the initial form. Hosting and domain access should use client-owned accounts and secure account invitations where available.
Ownership and third parties
Domain and customer-owned service accounts remain theirs. Rights in the final approved site and relevant source files transfer or are licensed as specified by the agreement after payment, excluding licensed third-party materials and supplier-owned tools. [SET IP ASSIGNMENT/LICENSE, THIRD-PARTY MATERIAL RIGHTS AND OPEN-SOURCE TERMS].
Cancellation and refunds
[OBTAIN UK-QUALIFIED LEGAL REVIEW: consumer vs business status; cancellation rights; pre-contract information; any early-start express request; effects on deposits and completed work; refund calculations and model cancellation notice]. No deposit is claimed to be automatically non-refundable.
Launch, support and responsibility
Public launch occurs only after approval, payment, backups, agreed integrations and relevant DNS or email safeguards. Search rankings, traffic, conversions and uninterrupted third-party services are not guaranteed. [SET WARRANTY, BUG FIX PERIOD, MAINTENANCE SCOPE, LIABILITY LIMITATIONS, INSURANCE, COMPLAINTS, GOVERNING LAW AND DISPUTE PROCESS].